Privacy Policy
Effective Date: 01 September 2026
At Shiv Rudraksha Kendra, we respect your privacy and are committed to protecting
your personal information when you use shivrudrakshakendra.com.
1. Information We Collect
We may collect information such as:
- Name
- Email address
- Mobile number
- Billing address
- Shipping address
- Order details
- Transaction information
- IP address
- Browser and device information
- Customer support communications
2. Payment Information
Online payments may be processed through Razorpay or other authorised payment service providers.
We do not intentionally store complete credit/debit card numbers, CVV, UPI PIN
or banking authentication credentials.
3. How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Arrange product delivery
- Process refunds
- Send order updates
- Respond to customer enquiries
- Prevent fraudulent transactions
- Maintain transaction records
- Improve our website and services
- Comply with applicable legal requirements
4. Sharing of Information
We may share required information with:
- Payment service providers
- Courier and logistics companies
- Technology and hosting providers
- Professional advisers
- Government or regulatory authorities where legally required
We do not sell customer personal information as part of our normal business operations.
5. Cookies
Our website may use cookies and similar technologies to maintain website functionality,
remember preferences and analyse website usage.
6. Data Security
We take reasonable technical and organisational measures to protect customer information
from unauthorised access, misuse, alteration or disclosure.
7. Data Retention
Personal information may be retained for as long as reasonably required for order fulfilment,
accounting, legal compliance, fraud prevention and dispute resolution.
8. Third-Party Services
Our website may use third-party services or contain third-party links.
Their privacy practices are governed by their own policies.
9. Policy Updates
This Privacy Policy may be updated from time to time.
Changes will be published on this page.
10. Contact Us
Business Name: Shiv Rudraksha Kendra
Website: shivrudrakshakendra.com
Email: damodarrdaxini@gmail.com
Phone / WhatsApp: +91 9719444808
Business Address:
Vaishnav Mata Mandir, Sapt Sarovar, Haridwar, Uttarakhand – 249410, India